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Weza Lens

Terms of Service

Last updated: 11 June 2026

These Terms of Service ("Terms") are an agreement between you and Weza Designs & Innovations Limited ("Weza Lens", "we", "us", "our"), the operator of the Weza Lens application and the website wezalens.co.ke (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Not medical advice. Weza Lens provides AI-generated estimates for general information only. It is not medical, nutritional, or professional advice and can be inaccurate. Always check the physical product label and consult a qualified professional for health or allergy decisions. See our AI & Health Disclaimer.

1. Eligibility

You must be at least 18 years old to use the Service. By using it, you confirm that you are 18 or older and able to enter into this agreement.

2. The Service

Weza Lens lets you photograph a food or nutrition label and receive an AI-generated analysis (a health score, nutrient breakdown, and allergen notes), a topic-locked AI chat about the scanned product, and a history of your scans. Features and limits depend on your plan and may change. We may modify, suspend, or discontinue any part of the Service.

3. Your account

You are responsible for your account and for keeping your credentials secure. Provide accurate information, do not impersonate others, and notify us of any unauthorised use. You are responsible for activity under your account.

4. Acceptable use

5. Plans, billing & cancellation

The Service offers a free plan and paid plans. Paid plans are billed monthly in advance through our payment provider (Pesapal), which accepts cards and mobile money. By subscribing, you authorise the recurring charge until you cancel. You can cancel at any time; your paid access continues until the end of the current billing period, after which your account reverts to the free plan. Prices and plan limits may change, and we will give notice of material changes before they apply to you. Refunds are governed by our Billing & Refunds Policy.

6. Educational purpose; no endorsement or disparagement

Weza Lens is an independent educational tool. Scores, nutrient flags, allergen alerts, and chat answers are informational opinions generated by AI from the data on the label you photograph and from general, publicly recognised nutritional guidance, personalised to the preferences and goals you tell us. They are intended to help you make your own informed choices.

Our output is not a statement that any product is unsafe, defective, contaminated, or unlawful, and it is not a recommendation that you buy or avoid any product. We do not rank brands against one another for payment, and we have no commercial relationship with the manufacturers of the products you scan. Nothing in the Service implies any affiliation with, sponsorship by, or endorsement from any brand or manufacturer.

All product names, brand names, logos, and trademarks shown in the Service are the property of their respective owners and are used only to identify the specific product you chose to scan (nominative use). Their appearance does not imply any connection between those owners and Weza Lens.

7. Intellectual property

The Service, its software, and branding are owned by us. You retain ownership of content you submit (e.g. feedback) and grant us a non-exclusive licence to use it to operate and improve the Service.

8. Disclaimers & limitation of liability

The Service is provided "as is" and "as available" without warranties of any kind, including accuracy or fitness for a particular purpose. To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages, or for any decision made in reliance on the Service's output (including allergen or health information). To the fullest extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the three months before the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

9. Indemnity

You agree to indemnify and hold us harmless from claims arising out of your misuse of the Service or your breach of these Terms, to the extent permitted by law.

10. Changes & termination

We may update these Terms or the Service, and may suspend or terminate accounts that violate them. Where changes are material, we will seek your acceptance or give reasonable notice. You may stop using the Service and delete your account at any time.

11. Governing law & disputes

These Terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute. We encourage you to contact us first so we can try to resolve any issue informally.

12. Contact

Questions about these Terms: support@wezalens.co.ke.

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